General Collection and UseSome information is explicitly provided to us by you, while other information, such as your IP address, is gathered automatically as you use our services. You may voluntarily provide certain personal identifying information to us in connection with your purchase of travel-related products, subscriptions, and services (all of which will be referred to as “Personal Information”). If you choose to provide us with Personal Information by opting in, you consent to our collection of that information and to the transfer and storage of that information on our servers located in the United States. Personal Information includes all information you voluntarily provide to us, whether in person, by telephone, mail or e-mail, or on this Website, such as: (i) your contact information (e.g. name, telephone number, passport number, driver’s license or state identification number, and postal and e-mail addresses); (ii) financial information (e.g. credit card number, security code, cardholder name, billing address, and expiration date); and (iii) information related to your travel profile (e.g. travel preferences, including seat selection, frequent flyer/hotel/car rental program information, booking history and interests, and special health accommodations). We may use your Personal Information to provide you with travel-related information, including providing you with responses to requests for travel services, travel notifications, travel confirmations and updates, as well as managing your account, processing bills, and/or personalized mailings (electronic or otherwise) or other communications that you consent to receive, and to prevent potentially prohibited or illegal activity, resolve disputes and collect fees.
Booking ToolsEze2Travel may provide third-party links, or otherwise cooperate with third parties, to provide you with access to online booking tools. These online booking tools are owned and operated by third party providers and are not under the control of Eze2Travel. Eze2Travel may provide access to these online booking tools as a service to you, and is not responsible for their operation, content, information practices or any link contained in a linked site. These tools often gather personally identifiable information and financial information from you to complete your booking requests, and our service may include some of your Personal Information in the link to the booking tool to help streamline the booking process.
Log FilesLike most websites, we use log files to track system activity. These files include IP addresses, browser type, Internet service provider (ISP), and other technical information relating to your use of our Website. We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use. We use Google Analytics to assist in this analysis.
Aggregated InformationIn addition to any Personal Information you may voluntarily provide to us, this Website also collects general information regarding visitors and users of this Website as it relates to their use of the Website (referred to herein as “Aggregated Data”). This information is collected automatically each time a user navigates our Website. The term Aggregated Data includes, but is not limited to, such information as traffic patterns, number, frequency and duration of visits to certain pages, visits from other websites or to third-party websites linked to this Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website. This information is anonymous and is useful for improving the content and navigational tools of our Website. Aggregated Data may also include information or data obtained from you or other sources, which has been combined with or compiled from other information or data in such a manner to no longer be personally identifiable or linked to an individual. Aggregated Data is not considered Personal Information for the purposes of this Policy.
ChildrenEze2Travel does not sell travel or other services for purchase by children. Please be aware that Eze2Travel has not designed this Website for and does not intend for it to be used by anyone under age 18. Accordingly, this Website should not be used by anyone under age 18. Eze2Travel specifically requests that persons under the age of 18 not use this Site or submit information to the Site. Eze2Travel does not knowingly collect information from children under 18. If you are under 18, please do not submit any personally identifiable information to Eze2Travel. If a minor has provided the Company with Personal Information, a parent or guardian of that minor may contact us via e-mail: firstname.lastname@example.org via regular mail at 9121 Anson Way, Suite 200, Raleigh NC 27615 or via phone at 919-815-0200. If Eze2Travel discovers that a minor has provided Eze2Travel with Personal Information, that minor’s information will be removed from the Eze2Travel’s database as soon as practicable
California ResidentsCalifornia residents have the right to request in writing from Eze2Travel: (i) a list of the categories of Personal Information, such as name, address, e-mail address, telephone numbers, and the type of services provided to the customer, that Eze2Travel has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. To request the above information, please contact us via e-mail at email@example.com via regular mail at 9121 Anson Way, Suite 200, Raleigh NC 27615; or by telephone at 919-815-0200. We will respond to such written requests, free of charge, within 30 days following receipt at the e-mail, fax number or mailing address stated above. If we receive your request at a different e-mail, fax number or mailing address, we will respond within a reasonable period of time, not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
Questions or Comments?If you have any questions or concerns about this Policy or the way we use your Personal Information, please feel to contact us via e-mail at firstname.lastname@example.org via regular mail at 9121 Anson Way, Suite 200, Raleigh NC 27615; or by telephone at 919-815-0200. Your privacy is of the utmost importance to Eze2Travel and we welcome your feedback.